Lifetime Warranty
Kodiak Straps provides lifetime warranty review for the original purchaser. Online product registration or account binding is recommended when available, but it is not the only way to request warranty support.
How to submit a claim
Use this page or email service@kodiakstraps.co. Include your name, order number or other proof of purchase, the product, where it was purchased, a description of the quality issue, and clear photos.
Eligible purchases from kodiakstraps.co, Amazon, Walmart, and offline retailers may be submitted for review.
Coverage and exclusions
The warranty covers verified product quality or manufacturing issues for the original purchaser. It does not cover normal wear, misuse, overloading, improper installation or use, accidents, modifications, lost or stolen products, or damage unrelated to a product quality issue.
Resolution
If a claim is approved, the customer may choose an exchange or refund. An exchange can be for another product, with any price difference collected or refunded. If the preferred replacement is unavailable, Kodiak Straps will issue a refund by default. Repair is not offered as a claim resolution option.
Kodiak Straps covers reasonable shipping costs for an approved quality-related claim. Our team normally replies within 24 hours on business days and will provide the next step after reviewing the information.
Thank you for submitting your form!
We appreciate your interest and will review your information as soon as possible.
Our team is dedicated to providing excellent customer service, and we will do our best to respond promptly.